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RMA Form

  • Refund
    Replacement
  • Please make sure you enter a correct email address so that our representative can contact you.
  • Please make sure to have attempted every troubleshooting tip on the website before requesting an RMA (Return Merchandise Authorization).
  • Once we receive your RMA request our customer service will contact you with your RMA number.
  • We require the defective cartridge to be shipped back to us before we can ship out replacements. All shipments back to us require the RMA number to be on the box/envelope, otherwise there will be a delay in processing.
  • Once we receive your cartridge(s) back we will ship out your replacement(s) or issue a refund within 1 to 2 days.
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